Skip to content
REST Transfer

Pre-contractual information form

This form has been prepared to inform you before the Service Agreement is concluded, for transfer bookings made on resttransfer.com, whatever the payment method (payment in the vehicle, card or bank transfer).

Last updated: October 8, 2026

This text is published in Turkish, English, German and Russian. In the event of any discrepancy between the versions, the Turkish text shall prevail.

1. Applicable legislation

The transfer service is a passenger transport service. Under Article 2(2)(h) of the Turkish Distance Contracts Regulation, only subparagraphs (a), (b) and (d) of the first paragraph of Article 5 and Articles 18 and 19 of the Regulation apply to contracts for passenger transport services. This form has been prepared in accordance with these provisions.

2. Service provider

  • Company name: REST ORGANİZASYON HİZMETLERİ TURİZM TAŞ. İNŞ. OTO AL. SAT. KİRALAMA SAN. TİC. İTH. İHR. LTD. ŞTİ.
  • MERSIS number: 0734270570900001
  • Tax office and number: Antalya Kurumlar V.D. · 7342705709
  • Address: Molla Yusuf Mah. 1418 Sk. Canpolat Residence No:7 D:1, Konyaaltı / ANTALYA
  • Phone and WhatsApp: +90 554 883 66 50 · Email: info@restorganizasyon.com
  • Brand and website: REST Transfer (resttransfer.com)

3. Main characteristics of the service

A private, non-shared passenger transfer between the airport and the region, hotel or address you select in the booking, on the date and at the time you select, with the vehicle type you select (or a vehicle of a higher class). Return bookings consist of two separate transfers. The passenger and luggage capacity of the vehicles is shown when choosing the vehicle.

Every transfer includes, free of charge, meet and greet with a name sign, flight tracking, free waiting time (60 minutes from landing at the airport, 15 minutes at the hotel), normal luggage and one child seat per vehicle per direction. The extra services you select (additional child seats, stop on the way, extra waiting time, flowers, cake, etc.) form part of the service. Full details of the service are shown in the summary at the payment step and in the confirmation email.

4. Total price and additional costs

  • The total amount shown at the payment step is the total price, including all taxes, of the transfer and extras you selected. Prices are per vehicle, do not depend on the number of passengers and are in euros.
  • For prepaid methods (card, bank transfer) the online price applies; for payment in the vehicle the pay-in-vehicle price applies; the total for each method is shown separately at the payment step.
  • No extra fee is charged for motorways, bridges, parking or normal luggage. If the free waiting time is exceeded, the extra waiting fee shown in the Extras step is payable separately.
  • The price of alcoholic beverages is paid in the vehicle on delivery for all payment methods; this amount is shown separately at the payment step.
  • Amounts shown on the site in currencies other than the euro are approximate; payment is made in euros. If the bank account is in Turkish lira, the transfer amount is calculated at the exchange rate at the time of booking and shown on the confirmation page and in the email.

5. Payment

  • For payment in the vehicle, the price is paid to the driver during the transfer in cash (euros, Turkish lira, US dollars or pounds sterling) or by card.
  • For bank transfers, payment is made by the payment deadline stated on the confirmation page and in the email, with the booking number in the payment reference.
  • When card payment is offered, payment is made only on the 3D Secure payment page of the bank or payment institution; your card details are not received or stored by us.
  • No option involving an extra charge is pre-selected; extras are only added to the booking by your own choice.

6. Contact line

The number +90 554 883 66 50 that we use for communication about bookings is a standard-rate mobile line; no line charged above the standard rate is used.

7. Right of withdrawal, cancellation and refund

Since the provisions of the Distance Contracts Regulation on the right of withdrawal do not apply to passenger transport services, there is no 14-day right of withdrawal.

Cancellation, changes and refunds of your booking are governed by the Cancellation and Change Policy: cancellation is free of charge up to 24 hours before the transfer and the full amount paid is refunded; no refund is made for cancellations within the last 24 hours or in case of a no-show. Refunds are made to your payment method within 14 days.

8. Complaints and disputes

You can send your complaints to info@restorganizasyon.com or +90 554 883 66 50. In disputes, you may apply to the Consumer Arbitration Committees within the monetary limits announced each year by the Ministry of Trade, and to the Consumer Courts above these limits.

9. Confirmation

You confirm that you have read this form by ticking the box at the payment step of the booking. The time of confirmation is stored together with the booking record.